Health, Safety & Lone Working audit

011Each person has an up-to-date environmental and individual risk assessment before care starts.

012Risk assessments are reviewed after any incident, change in needs, or at least annually.

013Risks to staff (lifting, pets, aggression, environment) are assessed and controls recorded.

014Risk assessments are shared with the staff who carry out the visits.

021Staff have a working mobile phone and the office on-call number for their shift.

022A check-in or buddy system is in place for visits assessed as higher risk.

023Staff know the procedure if they feel unsafe or a person is not at home.

024The office knows each carer's rota and can account for staff during a shift.

025Staff are trained in personal safety and de-escalation.

031Moving and handling training is in date for every carer.

032Each person's moving and handling plan is followed, including the correct equipment.

033Equipment (hoists, stands, slide sheets) is serviced and in date.

034Unsafe or broken equipment is taken out of use and reported.

041Accidents and incidents are reported on the day and investigated.

042First aid arrangements are understood by staff in the community.

043Staff know what to do in a medical emergency in a person's home.

044Business continuity arrangements are understood for severe weather or staff shortages.